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Twelve Indium Engineers become Certified IPC Specialists —Jun. 1st, 2009
Twelve Indium employees recently completed a rigorous 3-day training to become certified IPC specialists. The course, conducted at Indium’s headquarters by Mike Tucker of PD Circuits, included an extensive paragraph-by-paragraph review of the IPC-A-600 standard and concluded with an open and closed book examination. The following individuals have been awarded their IPC-A-600 Certified IPC Specialist Certification, which is valid for two years:
Front row:
1) Weiping Liu, R&D Scientist
2) Brandon Judd, Technical Support Engineer
3) Hongwen Zhang, R&D Scientist
4) Amanda Hartnett, Applications Engineer
5) Pamela Fiacco, R&D Technician

Back row:
6) Chris Nash, Technical Support Engineer
7) Hong-Sik Hwang, R&D Scientist
8) Derrick Herron, R&D Technician
9) Eric Bastow, Senior Technical Support Engineer
10) Dave Sbiroli, Applications Development Program Manager

Not pictured:
11) Ed Briggs, Technical Support Engineer
12) Mario Scalzo, Senior Technical Support Engineer

According to Ross Berntson, “This IPC certification adds to the growing list of certifications that our scientists, engineers, and technicians have achieved, including SMTA-certified engineers and Six-Sigma green, brown, and black belt certifications. It further reinforces our commitment to provide exceptional technical application assistance to our current and prospective customers and advances our reputation as the technical leader in all the product lines we produce, market, and sell.”

Please join in congratulating our new Certified IPC Specialists by adding your comments below.
Download Technical Papers: Addressing the Challenge of Head-in-Pillow Defects in Electronics Assembly —Apr. 23rd, 2009
In addition to our unique exhibit at APEX, Indium Corporation presented three papers at this show.

Addressing the Challenge of Head-in-Pillow Defects in Electronics Assembly, by Mario Scalzo, was presented by Chris Anglin on Tuesday, March 31st. This paper talks about the sources of this defect and how it can be eliminated.


Establishing a Precision Stencil Printing Process for Miniaturized Electronics Assembly, by Chris Anglin, was presented on April 1st. Chris’s paper summarizes a significant amount of experimental data and process optimization techniques that were employed to establish a precision SMT printing process.

A "Flash Abstract" video is available for this technical paper, however you must have both Javascript and Flash enabled in order to view it.



Challenges in Implementing a Halogen-Free Process, by Tim Jensen and Ron Lasky, was presented on Thursday, April 2nd. This paper discusses the reasons why the industry is moving toward halogen-free, what materials might contain halogens, and the process development issues in establishing a halogen-free assembly process.

A "Flash Abstract" video is available for this technical paper, however you must have both Javascript and Flash enabled in order to view it.



Copies of these papers are available for download here at Indium.com.
Ed Briggs & Team Win Indium's Silver Quill Award —Apr. 14th, 2009
Please join in us in congratulating Ed Briggs and his co-authors on their Silver Quill Award for the Paper of the Year!

Silver Quill is an Indium Corporation program that encourages technical writing by their employees to share their expertise with the entire electronics industry.

The Silver Quill Award exists to encourage and incentivize individuals for authoring technical reports, presentations, articles and books. Authors are awarded points throughout the year based on the quantity and quality of their written material or presentations and the importance of the venue (regional vs. international).
Dave Sbiroli Earns IPC Award —Apr. 9th, 2009
Dave Sbiroli was presented with the IPC’s Distinguished Committee Service Award at IPC APEX last week. This award is given to IPC committee members who have made an exceptional contribution to a specific standard or other IPC program. Exceptional contributions include consistent participation through attendance or regular contributions; ballot submission; and having significant impact on a document or project.

Dave’s award was in recognition of his efforts to help develop the new J-standard (J-STD-004b).

The IPC is a global trade association dedicated to furthering the competitive excellence and financial success of its members, who are participants in the electronics industry.
Mario Scalzo participates in Virtual PCB Show —Feb. 24th, 2009
Mario Scalzo will be participating in a chat session as part of the Virtual PCB Show on February 25th from 11:00AM to 11:45 AM. Mario’s topic is “SMT Defects and Solutions”.

To prepare for this first ever experience, Mario participated in an orientation that walked him through a virtual chat, which he found to be quite similar to Skype and AOL Instant Messenger.

In speaking with him about his expectations Mario said, “I think that many of the questions will be focused on the recurring themes we get in Tech Support every day. Printing and reflow issues seem to be the most common, especially slumping, tombstoning, non-wetting, and reflow flexibility. Voiding still continues to be an issue, but to a much lesser extend than in the past.”

You can sit in on Mario’s chat by registering at: http://vshow.on24.com/clients/vshow/upmedia/register.htm.

We look forward to hearing more from Mario after his “chat” experience.
Nicole Palma named an ASQ-Certified Quality Engineer —Dec. 16th, 2008
The American Society for Quality recently announced that Indium Corporation’s Nicole Palma has completed the requirements to be named an ASQ-Certified Quality Engineer.

Nicole has now has reached a significant level of professional recognition, indicating a proficiency in and a comprehension of quality engineering principles and practices. Individuals who earn this certification are allowed to use “ASQ CQE” on their business cards and professional correspondence.

From a press release issued by the ASQ:

“ASQ provides certification as a way to provide formal recognition to professionals who have demonstrated an understanding of, and a commitment to, quality techniques and practices in their job and career,” explains Roberto Saco, President, American Society for Quality. “This is a great accomplishment and, although not a formal registration or licensure, it represents a high level of peer recognition.”

The American Society for Quality, www.asq.org, has been the world’s leading authority on quality for more than 60 years. With more than 90,000 individual and organizational members, the professional association advances learning, quality improvement, and knowledge exchange to improve business results, and to create better workplaces and communities worldwide.

Please congratulate Nicole on her commitment to continuous education, her excellence in this achievement, and on her everyday great work.
Koorithodi and Nash Pass SMTA-Certification —Oct. 23rd, 2008
Indium Corporation has added two more engineers to the list of SMTA-certified staff. Liya Koorithodi, Technical Support Engineer in India, and Chris Nash, Technical Support Engineer in the USA, both received their SMTA certifications this week. Indium Corporation now has a total of 21 SMTA-certified engineers.

The SMTA certification program is unique, recognizing and certifying the entire SMT assembly process at an engineering level. It consists of a 3-day series of workshops and examinations on component placement and reflow soldering, stencil printing wave soldering, dispensing test and inspections, and line balancing.

Indium Corporation is very proud of its SMTA-certified staff, especially its two newest members. Please send your congratulations to Liya and Chris to recognize their important achievement.
Mario Scalzo Earns Six Sigma Black Belt —Oct. 9th, 2008
Mario Scalzo has earned his Lean Six Sigma Black Belt from the Thayer School of Engineering at Dartmouth. This certification involves a rigorous two-step process. The first step is achieving a Lean Six Sigma Green Belt. This process involves a week of training that culminates in an examination in statistics, designed experiments, statistical process control, and “lean” continuous improvement concepts. A Green Belt has demonstrated proficiency in developing and executing designed experiments to support continuous process improvement at a competent level.

To obtain a Black Belt requires an additional two weeks of advanced training, including another examination in advanced statistics, designed experiments, statistical process control, and “lean” and continuous improvement concepts. After passing the Black Belt examination, the Black Belt candidate must take these skills and apply them to a project at their own company to solve a real problem. A Black Belt is then qualified to design and execute experiments in support of continuous improvement. He or she is also viewed as a leader/champion in the organization’s strategic efforts for lean continuous improvement processes and typically serves as a leader/mentor/resource for Green Belts.

Mario joins an elite group of three other Black Belts at Indium Corporation: Rich Brooks, Chris Anglin, and Dr. Ron Lasky, who is also a Six Sigma Master Black Belt Instructor.

Please send your congratulations to Mario on this very significant achievement.
Indium Announces Tome Pearson's Promotion —Aug. 19th, 2008
Tom Pearson has been promoted to the position of Inside Sales Manager for Indium's Solder Products, Global Processes. Tom is responsible for managing the inside sales process across the Americas, Europe, and Asia. His focus is on small business, resource management, quality improvement, and sales of all solder products. Tom has worked at Indium Corporation for 24 years, serving most recently as Market Manager for Small Accounts.

Tom holds an associate's degree in Mechanical Engineering and is currently pursuing his bachelor's degree in Business Management from Utica College. Tom resides in Rome, NY.
Welcome Account Specialists to the Regional Sales Teams! —Jul. 22nd, 2008
From the desk of Theresa Schachtler: I am pleased to announce that Nicole Hobson and Evan hughes have joined Indium Corporation as an Account Specialists. Nicole and Evan are based at Indium Corporation HQ and report to me.

Nicole is responsible for maintaining current business, growing existing accounts, and working with outside sales reps to locate new business opportunities in the rocky mountain and southwest regions. She was a Contract Administration Specialist at Par Technologies in New Hartford, NY for 4 years before joining Indium. At Par Technologies, Nicole provided professional and quality sales support focusing on software orders, customer service, and various accounting responsibilities.

Nicole lives in Utica, NY with her 1-year-old daughter, Samantha. She is a softball enthusiast and participates on two local teams.

Evan is responsible for maintaining current business, growing existing accounts, and working with outside sales reps to locate new business opportunities in Mexico.

Before joining Indium, Evan was a substitute teacher for the Utica City School District. Evan earned a BS in Business Administration from Ithaca College where he also served as a Transfer Student Coordinator and Dean’s Host. He assisted students with course registration, organized transfer and new student activities, and interacted with prospective business school students by answering questions and concerns.

Evan lives in Utica, NY. He likes all types of music and is learning to play guitar. Evan is also a sports fan and played football and baseball at Ithaca College,

Please join me in welcoming Nicole and Evan to Indium Corporation.
Meet our Engineers & Bloggers! —Jul. 3rd, 2008
Indium Corporation would like to welcome all of our friends attending the 2008 SEMICON WEST tradeshow in San Francisco, California. The show is July 15th-17th, 2008. At this year's show two of Indium's engineers will be attending; Paul Socha, our 20 year veteran Principle Applications Engineer, and our Applications Engineer for Semiconductor Packaging Materials, Jim Hisert (a.k.a. "The Solder Ninja").

We would be honored to meet with you, even if just to say "Hi!"
Eric Bastow has been promoted to Senior Technical Support Engineer —Jun. 20th, 2008
We are pleased to announce that Eric Bastow has been promoted to Senior Technical Support Engineer. Eric is based at HQ and reports to Paul Socha, Principal Applications Engineer.

In addition to his current responsibilities, which inlcude supporting customer inquiries and traveling to customer sites, Eric is responsible for providing a higher level of product support and taking a leadership role in customer-related projects.

Eric has a vast knowledge of engineered solders and solder paste. He has exhibited professionalism and initiative to proactively build relationships with his customers. During the past 6 years, he has provided excellent technical support to customers, as well as to inside and field sales personnel.

Eric joined Indium Corporation in 2001 as a Lab Technician in Research and Development where he helped develop a tin/zinc solder paste and supported Dr. Yan Liu in her research projects.

Eric has an associate’s degree in Engineering Science from Herkimer County Community College. He is an SMTA Certified Process Engineer and has a Six-Sigma Green Belt certificatiion from Dartmouth College’s Thayer School of Engineering.

Eric lives in West Winfield and enjoys music, photography, classic wet shaving, biblical archeology, and “shade-tree” mechanics.

Please join us in congratulating Eric in his new position.
Indium Corporation Wins 5th Frost & Sullivan Award —May. 27th, 2008
…“proven leader”…
…“moving the state of the industry forward”…
…“excellence”…
They’re talking about Indium!

According to John L. Weber, Best Practices Group, Frost & Sullivan:

We are proud to announce that Indium Corporation of America is the recipient of the 2008 Frost & Sullivan North American Lead-Free Solder Paste Industry Innovation & Advancement of the Year Award. The award will be presented at the 2008 Growth Innovation and Leadership Awards banquet on Tuesday, September 16, 2008 in San Francisco, California.
Their forthcoming announcement emphasizes that Indium Corporation is “the original Pb-Free company” and that our strong R&D emphasis has lead to numerous technology innovations throughout the years.

As for the award, they describe it like this:

The Frost & Sullivan Award for Industry Innovation & Advancement of the Year is bestowed each year upon a company that has proven to be a leader in the industry and that, through its pioneering technology, sound business strategy, and research efforts, has been successful in moving the state of the industry forward. Its excellence in the field has extended beyond its technical advancements and encompasses a comprehensive view of market participants resulting in an ongoing improvement in the industry over time. This Award recognizes the company for its broader, more comprehensive participation in the industry and for its contributions to the advancement of the market.
Jacob DiBari has accepted the position of Marketing Specialist for the Metals, Chemicals & Energy Business Unit (MCEU) —May. 12th, 2008
Announcement from Fezan Sayed: I am pleased to announce that Jacob DiBari has accepted the position of Marketing Specialist for the Metals, Chemicals & Energy Business Unit (MCEU). Jacob is based at ICA HQ and reports to me.

Jacob is responsible for developing business growth opportunities with a focus on alternative energy markets. He also has a variety of market and product management responsibilities that drive our ability to solve customer problems and fuel our revenue and profit growth.

Jacob has been a Marketing Intern with Indium Corporation since March of 2007. In this role, he conducted initial market research for many existing and potential markets. Prior to his intern role at Indium Corporation, Jacob was a coordinator at Deployed Resources in Rome, NY and a finance clerk at a ski resort in Lake Tahoe, California.

Jacob is a recent graduate from the State University of New York’s Institute of Technology with a bachelor’s degree in Business Administration.

Jacob lives in Clinton, NY and enjoys cooking, golf, snowboarding, and cycling. He is a volunteer for the Ride for Missing Children and the Rome Hospital.

Please join me in welcoming Jacob to the Indium team.
Real Time with IPC - Dr. Ron discusses the latest issues with solder products. —Apr. 22nd, 2008
Dr. Ronald Lasky Senior Technologist with Indium Corporation and a professor at Dartmouth University, writes in his blog: All of the obsolete computers in the US would make a 22 story mountain that would cover the entire 472 square miles of greater Los Angeles. Yikes! WEEE, RoHS and Green are here to stay. Interest in halogen free solders and assembly continues to grow, even in spite of the controversy of whether or not it is a valid green issue for solder. Many of us think that halogen free will be the topic of this year in electronic assembly materials. Due to this interest Tim Jensen of Indium is starting a Halogen Free Blog.
Damian Santhanasamy promoted to Senior Engineer —Apr. 15th, 2008
We are pleased to announce that Damian Santhanasamy has been promoted to Senior Engineer. Damian is based in Johor, Malaysia.

In his new role, Damian’s primary focus is to repeat his Southern Malaysia success in Thailand by ensuring that all target accounts receive excellent technical support. He will also continue to support the growth and development of APO’s business throughout Southern Malaysia.

Damian joined Indium Corporation in January 2006 as a Technical Engineer for APO. During this time, he has successfully supported APO’s strategy for growth through service and support of our international operations, assisting the sales team in gaining new business in Southern Malaysia. Damian has also helped to qualify our products at several major customers, such as Celestica Johor (for HP Inkjet, Hitachi, and Rockwell), PNE (Philips Lighting), and Infineon Malacca.

Damian has a diploma in Electrical & Electronics from Institut Teknologi Negeri, Malaysia.

Please join us in congratulating Damian in his new role.

Indium Receives Intel's Preferred Quality Supplier Award —Mar. 25th, 2008
Clinton, New York, March 17, 2008 – Indium Corporation was named a recipient of Intel Corporation’s 2007 Preferred Quality Supplier (PQS) award for outstanding performance in providing products and services deemed essential to Intel’s success. The company is awarded for its efforts supplying Intel with solder thermal interface materials. Indium Corporation and 34 additional PQS award winners will be honored at a celebration in Burlingame, California on March 18.

Indium Corporation President, Greg Evans, said, “I am proud of everyone on the Indium Corporation team who works daily to meet Intel’s requirements in terms of quality, delivery, and responsiveness, and of those who support our efforts with analysis, raw materials, and reporting. It speaks well of our dedication to excellence, continuous improvement, and customer support. I am also thankful to the Intel team for their support and guidance.”

“Congratulations to Indium Corporation in earning their first Preferred Quality Supplier award from Intel,” said Jeff Selvala, Assembly Test Global Materials director, Intel Corporation. “This significant accomplishment is reflective of their strong commitment and execution in availability, technology, quality, and customer service. We look forward to Indium Corporation’s continued support providing materials of the highest quality.”

The PQS awards are part of Intel’s Supplier Continuous Quality Improvement (SCQI) process that encourages suppliers to strive for excellence and continuous improvement. To qualify for PQS status, suppliers must score 80 percent on a report card that assesses performance and ability to meet cost, quality, availability, delivery, technology and responsiveness goals. Suppliers must also manage and deliver on a challenging improvement plan and a quality systems assessment. Additional information about the SCQI program is available at http://supplier.intel.com/quality.

Intel will also recognize PQS award winners with an advertisement in the U.S., Europe and Asia editions of The Wall Street Journal on March 18, 2008.
Indium Corporation Announces Technical Support Changes —Feb. 6th, 2008
I am pleased to announce the following staffing changes for the Americas Technical Support Department. These changes are effective immediately.

Dave Sbiroli has been named Applications Development Program Manager. Dave continues to report to me. This more focused role will allow us to expand and leverage Dave’s research expertise to close those critical sales opportunities that make our business successful. To facilitate this goal, Dave will continue to develop world class capabilities within Indium’s Process Simulation Laboratory. In addition, with the assistance of Chris Anglin, Dave will continue to coordinate and perform testing of Indium’s interconnect materials to target customers’ Approved Vendor Lists/Approved Materials Lists. He is also responsible for generating data related to Indium’s new and emerging materials.

Paul Socha, Principle Application Engineer, has agreed to lead Indium’s Technical Support Department until a new manager with global responsibilities can be hired. In this role, Paul reports to me.
Paul is now responsible for the day-to-day management of the Technical Support Department, including scheduling phone coverage, training, approving travel and expense reports, and overseeing engineering and technical meetings and specification reviews. The Americas-based technical support team now reports to Paul for these operational activities.

Please join me in offering your assistance and support to both Dave and Paul in their new roles.

Ross B. Berntson
VP, Solder Products Business Unit

RBB:ms3
More Technical Support Help... —Feb. 4th, 2008
Now, there's another source for technical knowledge: the Indium Technical Support Blog! Here, Indium's Application Engineer Mario Scalzo answers the really tough questions, and provides a deep insight into the world that we call electronics. Topics range from Halogen-Free Solder Paste to Soldering to Gold.

Feel free to stop by and peruse the topics, maybe there might be an answer to your nagging questions.
Anny张睿的中国SMT博客 (Anny's Chinese SMT Blog!) —Jan. 21st, 2008
Anny张睿的中国SMT博客

欢迎大家来Anny张睿的中国SMT博客www.indium.com/anny 。 这是一个我们共同交流,学习,成长的平台。Anny的博客中,有她个人对SMT 行业最新动态的一些看法,有关于Indium公司的一些公共消息,还有她个人在美国学习和生活的点滴有趣见闻。希望能在Anny的博客中,或是Indium 的任何网页上听到您的声音;期盼我们Indium人已经是/或能成为您的朋友。
Indium Corporation launches "Obsessed" Videos —Jan. 16th, 2008
Our marketing department has launched our new "obsessed" video collection, which are located on our website, http://www.indium.com.

Feel free to comment through the Indium Knowledge Base (IKB).

- Mario Scalzo
Global Tech Training —Jun. 12th, 2006

Several Indium Corporation tech experts from around the world spent two weeks at HQ recently to train and be trained on some of our hottest products. The goal was to share knowledge, devise optimized sales techniques, and strengthen our company.
Indium Corporation’s NF260 Wins Third Prestigious Award —Apr. 17th, 2006

Indium Corporation’s NF260 No-Flow Underfill was awarded the 2006 EM Asia Innovation Award at Nepcon Shanghai, China. Sponsored by EM Asia Magazine, the Innovation Award recognizes, rewards, and celebrates excellence in the Asian electronics industry. Indium’s NF260 No-Flow Underfill has also earned the Global Technology Award at Productronica in November 2005 and the Vision Award at APEX in February 2006.

NF260 is the world’s first Reworkable, Air Reflowable, Pb-Free No-Flow Underfill. This remarkable product delivers increased reliability one order of magnitude over the leading competitor and two orders of magnitude over not using an underfill. CSP reliability is enhanced by addressing joint cracking due to brittle Pb-Free alloys, and reduced joint size due to miniaturization. It also provides cost savings and improved performance.

Designed for Pb-Free assembly, NF260 is fully compatible with the SMT process and offers a wide process window to accommodate solder reflow and underfill curing. The underfill curing is completed in one reflow pass and no post-cure is required.

NF260 saves money by utilizing existing automated equipment and by enabling processing in typical Pb-Free reflow profiles. It promotes excellent wetting, low-voiding, and durability in thermal cycling. It also provides the necessary strength to withstand the most rigorous drop tests, including surpassing endurance expectations, with no failures after more than 450 drop tests. Under similar conditions, unfilled soldered connections typically fail after fewer than 10 drops.

NF220 is also available for SnPb applications.

Indium Corporation is a three-time Frost & Sullivan Award-winning supplier of award-winning electronics assembly materials, including solder pastes, solder preforms, fluxes, Pb-Free solder alloys, underfill materials, die-attach materials, and more. The company is also the world’s premiere supplier of commercial grade and high-purity indium. Factories are located in the USA, the United Kingdom, Singapore, and China. Founded in 1934, the company is ISO 9001 registered.
Indium/Zestron Training Seminar —Apr. 17th, 2006

Chris Anglin, Mario Scalzo, Ed Briggs, Eric Bastow, Grace Soh and Dave Sbiroli from ICA's Technical Support group attended a one-day Indium/Zestron training seminar on April 12 at the American Competitiveness Institute (ACI) in Philadelphia. The purpose of this joint training seminar was to demonstrate the effectiveness of various Zestron cleaning chemicals with various ICA solder paste formulations. The seminar consisted of discussions on matching the chemistries of the Zestron's cleaning formulations with the chemistries of Indium's paste flux, along with actual cleaning performance demonstrations using the laboratory facilities at ACI. As a result, both technical support groups at Zestron and Indium Corporation will be better able to assist customers with recommendations on the selection of the proper Zestron cleaning formulation for a specific Indium Corporation solder paste formulation.
"Okay, I submitted a question, what happens to it"? —Jan. 25th, 2006


1) Knowledge Base software immediately assigns your question to an engineer based on location and expertise.
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Our Engineering staff from around the globe:
Eric Bastow
Edward Briggs
Ivan Castellanos
Mike Fenner
Steve Haddon
Jim Hisert
Adrian Low
Dan McCall
Sehar Samiappan
Dave Sbiroli
Mario Scalzo
Paul Socha
Christian Tudor
New to the team Yong Kwang Chia.

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As always, Indium Corporation values feedback from our customers. Please let us know how we can provide a better service to you.

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Tim Jensen - Electronics Assembly Blog Mario Scalzo - Tech Support Blog Jim Hisert - Semiconductor Packaging Blog Thermal Blog Engineered Solders Blog Fez Sayed - SOLAR Blog Anny Zhang - Chinese SMT Blog Dr. Lasky - Technology Blog Andy Mackie - Power Semiconductor Assembly Blog Rick Short - B2B Marcom Blog